Here’s what people are saying about Emerald City Energy:
I hired them to replace 2 doors and 2 windows. Excellent quality, competitive pricing. Windows turned out to be more work but they did not increase the price. Great choice.
Service person was very good and on time. Responsive to every detail and worked with me as the owner to get it all right. Most importantly, when there was a glitch with fitting 2 windows, they responded with exceptional service to get the right items and get them installed very well. It always makes a difference when a company takes care of an issue with integrity. The service attitude of everyone I worked with was so good. I will inevitably use them again.
They were exceptional in a tough situation with my association. They were able to change type of install at last minute to associations revised specifications. Windows are great and they did this all much patience and understanding.
They arrived right on time and got the job done with a minimum of inconvenience to us. The contractor/manufacturer warranties are excellent, and the windows look great! We will probably replace other windows in the spring and will definitely contact Emerald City to do the work.
I give these folks a 10 out of five. They were recommended by a friend and did a great job for her too. Not only did they come the day they promised, but it was a wind storm! The guys were up there on ladders with heavy glass while the power was out and trees were swaying all around them! They acted like it was just another day’s work–no big deal. Three of the windows were manufactured a half inch small, and instead of using them and glopping in silicone, they sent them back to the manufacturer. Prices were good, too.
I just had Emerald City Energy replace 7 of our old single pane slider windows that were installed when our house was built in 1987. We had them install white vinyl Ply-Gem double pane E-glass sliders with auto-latches.
The new windows were made to fit exactly into the openings from the old windows and they look great.
They did an excellent job for a great price (compared to other estimates). I highly recommend them.
Replaced 6 single-pane/old windows. The installer went over the top in his installation – well beyond what I expected in quality and attention to detail. A++
Emerald City Energy replaced windows for our home this month. I found the salesperson to be honest and very ethical and lower priced than other places we called. The installation was prompt, courteous and very thoughtful of not disturbing our house. I would use them again in a heartbeat.
Installed 5 double pane vynal windows. The installation was performed efficiently and professionally with no left over debris. Our installer was focused on quality which he described as a fundamental tenet of the company. As a result of our experience/experiment we have scheduled Emerald City to provide an estimate for installing the balance of our windows.
I had three windows replaced. The initial contact and measuring was quickly after I made the purchase. I was told it would take maybe six weeks to have the windows made. It actually took less than three and we quickly decided on an installation date. Due to another project the installer was a couple hours later than expected however he called twice with updates. In the end the project may have taken longer than expected but he not only finished it on a Friday evening going into Labor Day weekend but was joined by a second person to help speed it up. I appreciated the professionalism, willingness to finish the job right and not fast and and pleased with the product.
They removed my old patio sliding glass door and installed a new one. [The installer] and his helper were very quick and efficient, and kept me informed all the way through the install. They cleaned up everything afterward, and we are very happy with the new door.
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