The installation was flawless. Very friendly and professional!
Kept me up to date as to when he would be at the job, was on time, super nice and had such a positive attitude, did a meticulous job and cleaned up after he was done. I could not ask for a better service.
What a gem in Bothell. Very friendly and informative on our replacement windows. The installation crew fantastic. We got lucky and got two teams so was done in half the time. They were meticulous from start to finish. They worked with all our concerns. The end result was great improvement and looks to our house.
Awsomely done by professioals ! Great work and great detail. Thank you!
They did a great job from both installing the windows to helping with a couple issues such as replacing ripped screens and replacing a broken window. Everyone we dealt with from the company was professional and kind. It was a great experience and we let be our new windows!
Great experience. Affordable, sales team was quick to respond to questions. And the installer was professional, courteous, and did a fantastic job. Thank you!
Great experience. Affordable, sales team was quick to respond to questions. And the installer was professional, courteous, and did a fantastic job. Thank you!
Tipton came to replace latches in one of our windows. He was timely, prompt, professional, and courteous.
We had our back door replaced. We are very happy with our door. All staff at Emerald City were very kind and know what they do. They are also very patient despite my frequent inquiries. Tipton and another crew came to install our door. They did a fantastic job and did not leave any mess. Even after the job was already done Tipton was very kind to respond my text messages with ignorant questions. I would highly recommend Emerald city.
The crews have done a great job to install the windows. I found a minor damaged one of the screens. They ordered the new one and replaced it.
Great experience throughout the entire process of replacing out sliding glass door.
Tipton was on time and explained each step he was doing on the repair. Definitely a 5 star experience for me and well done.
Tipton of Emerald city Energy was extremely professional. The door looks fabulous and is much more secure than before. It was replaced really adds to the appearance of the house.
Tipton from Emerald City is an on time self starter; door and hardware are perfect. Couldn’t ask for better.
Installation folks were kind and considerate, worked diligently and efficiently to complete our French door install faster than expected despite the rain. Setup and cleanup was great, and check-in once the doors were installed was thorough. Really good experience from start to finish, would definitely use this service again if needed!
Installation went smoothly. Windows look great and are a nice improvement.
Tipton and his crew did a very professional and meticulous job of installing my new sliding glass door. Everyone was friendly and courteous and made sure everything was fitted and sealed in perfectly. They even went above and beyond by reinstalling my existing roll up screen and making it work with the new door. They cleaned everything up afterwards, and my new door looks great. I am a very happy customer of Emerald City Energy Windows and doors.
Super happy from beginning to end! The guys were nice, respectful, cleaned up. Great communication throughout the process . Would totally use again and 100% recommend.
Our installers were great! They were incredibly efficient and polite. They were able to complete the installation in half the time without sacrificing any quality. They asked for our input any time there were options during the installation process and they did a great job. We are very happy with the result!
Riley arrived to repair my broken window. I cannot believe how quickly he replaced the window frame. Prompt, professional, 10 star service. Thank you!
Excellent install. High quality products and care was taken on our home. Tipton was great to work with
Tipton did an excellent job installing our doors. Could not have asked for a better installer.
The installers were excellent! Knowledgeable, quick, and very helpful in explaining everything.
I had a window replaced due to wanting more air flow. The team is easy to work with and provided great feedback on my options. Everyone I talked with was friendly and helpful. Their communication was better than expected as well and did not require me to follow up as they were on top of it.
Emerald City Energy (ECE) installed a larger slider in our newer house. The initial employees were very nice gentlemen but the siding patchwork was not as desired, which I'm told can be difficult w/ Hardie board siding. ECE sent Tipton to revise the siding patching, and he was fantastic. Thoroughly explained everything, seemingly did great work, and overall was really enjoyable to have at our home. Bit annoying the initial work wasn't ideal, but ECE responsibly took care of everything, and couldn't ask for much more, and Tipton was really great.
Good customer service and very seamless installation with a friendly, efficient and professional crew. The doors we ordered took quite a bit longer than the originally quoted 6-8 week estimate (they were close to 14 weeks to be ready for install) - but that’s more on the manufacturer than Emerald City.
We are super happy with our new windows! The team arrived on time and worked very hard all day. Our IGU windows were tricky-with odd framing, height and sills. The other windows were on a awkward roofline- all look great. They are very knowledgeable and explained how/why things were done. The work areas are like they weren’t even here. Very conscientious about everything. They went the extra mile by re-hanging our blinds. We definitely would hire them again!. Job well done!!
The Henson crew did a great job installing the windows and cleaning up!
We have a 1919 farmhouse with single pane aluminum frame window's which needed replacement. Quotes from Champion, Pella, and Anderson were in the ten thousand dollar per window range. Emerald City Energy quote was five nice windows and installation for four thousand dollars. Hanson, Nelson and Cory our window installers did an awesome job. They were very thorough and pleasant to work with. They paid particular attention to detail and cleaned up constantly. Needless to say, we are very pleased with our Millgard windows.
Hanson, Nelson and Cory our window installers did an awesome job. They were very thorough and pleasant to work with. They paid particular attention to detail and cleaned up constantly. Needless to say, we are very pleased with our Millgard windows.
Riley and Corey were great!
They did a nice window install which required new opening. Very professional, cleaned up afterwards and really great to work with!
Window looks terrific and let's in ample light even in Seattle weather.
They arrived on schedule, were respectful and did a great job of installing a set of windows on our house. I would gladly recommend their services!
The windows look great and the guys who came out and installed them were very professional. They were very knowledgeable and answered any questions we had. We would definitely recommend these guys.
Emerald City Energy was fantastic to work with. They were patient and accommodating for a lot of back and forth as we decided on the type of windows and prices that fit best with our home and budget.
The installation process was even better, with the team led by Tipton. Super friendly, calm, positive, team with great communication, they got the job done quickly, quietly, and with quality, even when there was a freak August rainstorm for one full day of the two day installation.
We upgraded all 9 windows on our ground floor, each with their own style and specifications, and they look amazing! We’re enjoying the upgrade even more than we hoped for, and excited to have the improved windows for the rest of Summer and then to have for the first time during the coming chilly and rainy months.
Highly recommend working with this company!
Emerald City Energy did an amazing job ordering and installing a door and screen door. Completely air tight and energy efficient. The staff friendly, knowledable, and trusting. I gave them 4 stars only because of scheduling.